Displaying items by tag: PCCW Global

PCCW Global announced on September 8 that it is now ISO 50001 and ISO 9001 certified for its energy and quality management systems. PCCW Global is said to be proud of the achievement as it demonstrates its commitment to providing high quality products and services to its clients and further reinforces its position as a leader in delivering digital solutions.

ISO 50001 attests to the fact that PCCW Global has implemented the systems and processes necessary to improve energy performance through an effective management system model of continual improvement. ISO 50001 also makes it easier for organizations such as PCCW Global to integrate energy management into its overall efforts to improve quality and environmental management across its global transmission network.

ISO 9001 is a family of standards for quality management systems and is designed to help organizations ensure that they meet the needs of customers and employees. PCCW Global’s certification of compliance confirms that its policies, practices and procedures are able to ensure consistent quality of service delivery, and reflects continual improvement in the planning, implementation, maintenance and operational support of PCCW Global’s worldwide transmission network.

"We’re really happy with the ISO 50001 and ISO 9001 certifications which have been awarded to PCCW Global,” said Bret Rehart, PCCW Global’s Chief Network Officer. “They further demonstrate our constant commitment to providing our partners and customers with first-class products and services.  These certifications also reflect our commitment to service quality, our unrelenting commitment to our customers and our position as leaders in delivering global digital solutions.”

Published in Telecom Vendors

Alibaba Cloud, the cloud computing arm of Alibaba Group, and PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, jointly announced on August 25 their expanded strategic collaboration to provide cloud based anti-DDoS (distributed denial-of-service) security products to enterprises.

The two companies have cooperated to provide network and IDC (Internet Data Center) services in Hong Kong since June 2015. The new collaboration will deliver Alibaba Cloud’s world-class anti-DDoS products to international business customers through PCCW Global.

Alibaba Cloud’s anti-DDoS products sold and distributed through PCCW Global will offer businesses comprehensive protection against all types of DDoS threats, including complex layer 7 application-level attacks. The automatic cloud-based service monitors compliance violations and security breaches to provide real-time threat visibility.

Mr. Marc Halbfinger, Chief Executive Officer of PCCW Global, said: “We are pleased to be playing a role in extending Alibaba Cloud’s capabilities to new markets. The relationship with Alibaba Cloud is a remarkable opportunity to provide our combined customers with the very best in data security, customer-service quality, and network coverage. Adding Alibaba Cloud’s security products to our threat identification systems will offer enterprises a holistic perspective of complete security needs.”

Alibaba Cloud’s cloud platform has a proven track record in handling extremely high traffic levels which can easily be a target for DDoS attacks. Alibaba Cloud’s success in processing a peak order volume of over 140,000 orders per second during Alibaba Group’s 11.11 Global Shopping Festival last year is a powerful validation of Alibaba Cloud’s security reliability.

DDoS attacks occur when multiple systems are used to flood the access capacity of a targeted system. In recent years, sophisticated DDoS attacks have increased in frequency, size and complexity. Alibaba Cloud successfully thwarted one of the world’s largest cyberattacks on December 20, 2014, protecting a gaming app company from a 14-hour long DDoS attack with peak attacking traffic of 453.8 gigabits per second.

Not only has Alibaba Cloud nullified some of the largest cyberattacks in history, but its security technologies are now scalable such that PCCW Global will be able to offer service guarantees for various forms of security applications.

Since the acquisition of Crypteia Networks in 2014, PCCW Global has been a leading provider of cybersecurity for global enterprises across multiple network layers. In China, Alibaba Cloud has developed its own world class anti-DDOS software and security services. This collaboration will further protect their customers and businesses from the ever increasing threat of cyberattack.

Published in Telecom Vendors

PCCW Global CEO: We can be both OTT, and also QoS

Written on Wednesday, 27 July 2016 05:46

Marc Halbfinger, PCCW Global CEO, was present at this year’s BroadcastAsia event held in conjunction with CommunicAsia and EnterpriseIT in Singapore. Speaking to Active Telecoms, he discussed PCCW Global’s international activities, and its unique role in enabling service providers and content providers with flexible approaches to capital infrastructure and quality of service (QoS).

Hong Kong-based PCCW Global offers the latest video, voice and data solutions to multi-national enterprises and communication service providers. With a portfolio spanning cloud computing, security services, network, unified communications and media, PCCW Global has developed into a leading provider for best in class performance based on leading edge, next-generation network design, and software management tools that facilitate flexible usage.

Speaking about the company’s involvement at the BroadcastAsia event, Marc said that PCCW Global has showcased at CommunicAsia and BroadcastAsia for many years. Even when service providers have chosen not to attend in the past, Marc said his company always felt that the event is an important forum to attend. He said: “It is nice to see resurgence this year of application providers in this media-anchored environment.”

“We think it is a critical junction point for buyers of new technology, and there are certainly many people here at this years’ show looking at new technology, particularly surrounding OTT media, where we believe we have value and an advantage because of our history in this space in Hong Kong and around the world since 2003,” said Marc. “We continue to make various investments in this space that have assisted to raise our profile and to assure that we have a meaningful portfolio to anyone interested in providing content services. For us, this is a natural place to be every year.”

PCCW Global holds a strong presence in Asia. Hong Kong and Singapore, as well as South Korea and Japan, have emerged as leaders of digital advancement in Asia, and PCCW Global has built strong ties with these technology and finance leading markets.

Marc believes that the undersea cable capacity bridge between Singapore and Hong Kong acts as the gateway between Southeast Asia and North Asia. He said that when you look at any network infrastructure that is developed regionally, you will often see a three-point infrastructure capability that will focus on Hong Kong, Singapore and Japan, and PCCW Global has always invested significantly in these locations to make sure that its network resilience in Asia (whether north, south, east, or west) is being provisioned correctly.

“Our core network connectivity out of Singapore is very similar to that of Hong Kong; in fact, we have a license here in Singapore, whereby we are able to offer a range of services,” said Marc, adding: “We do a large amount of work assisting media players, service providers, and network infrastructure for players in Southeast Asian countries. I think for us, Singapore is one of the natural locations for us to be on a regular basis.”

Solutions for media and OTTs

When asked about PCCW Global’s role with Over-The-Top services (OTTs), Marc said you first have to define an OTT. He defines OTTs as applications, content, or any type of element that is attractive to an end-user delivered freely through a variable fee that is sitting on top of the capitalized fixed-network that is usually built by service providers. He said PCCW Global invests in core infrastructure, but also develops software-based tools to provide its end-users (whether consumers, content providers, service providers, or enterprisers) with the applications that get delivered over it. “Arguably, we are both a service provider and an OTT player,” he said.

“In the enterprise space, companies that are providing hosting services or any type of storage service online, or cloud-based infrastructure, are considered the enterprise-focused cloud-based OTTs,” said the CEO. “We work with these cloud providers cooperatively, and at the same time we provide services which may appear similar to them, but we are focused on assuring that not only can we provide the cloud-based application which might be referred to as OTT, but also provide the capitalized fixed infrastructure that assures the content will be delivered with measurable quality of service (QoS).”

Marc stressed the importance of quality of service. He said that delivering quality, end-to-end, is something that OTTs may not see as a core offering, and that is something that he feels is necessary to do. “We can be both OTT, and also QoS (Quality of Service),” he said.

PCCW Global has a range of services under the umbrella name of ‘Global Media’, which Marc said ranges from transcoding capability of content, to CDN delivery of infrastructure, content management systems, software tools that are necessary for the business-support systems of the revenue line for OTT content, operations support systems that are necessary for anything that has to happen in the editing of content, digital rights management, and most of the IT tools that sit on top of traditional network infrastructure capability as these move on more software optimized environments.

“We believe it is significant to facilitate a mobile operator or any other service provider, to enter the OTT space knowing that we can provide them every component that is necessary from beginning to end in delivering a set of monetizing content services,” said Marc. “At the same time, if a content provider such as a linear television channel in New Zealand, or the United States, or the Middle East, wanted to offer their linear broadcast services direct to an end-user (over-the-top) we are able to facilitate them to do that as well.”

He said that one of the major challenges of content providers today is that they have the content and own the rights to it, but may not have yet ascertained how they can get that content over-the-top efficiently and direct to an end-user, because they often don’t have the IT tools necessary to bill a customer directly, or may not have the analytics to measure which users are watching what content and under what conditions. PCCW Global can facilitate broadcast channels to go over-the-top of any network in any location around the world, provided the company has the rights capable to do it.

“Software tools, hardware development, and global transport: we are able to do all of this, and we are able to do it as a holistic offering, or as sometimes might be preferred to breakdown those components into their sub-layers, which we are able to do as well,” said Marc. “Sometimes you’ll find a service provider or a content provider that doesn’t really need the transcoding capability, but they need the IT tools to be able to bill a customer that they have never dealt with before in a distant market. We help content providers become service providers, and also help service providers enter the game of delivering content.”

Basically, it’s PCCW Global’s job to facilitate companies who want to build a brand beyond their local capability, and to give them all of the toolsets, including IT, hardware, and infrastructure to get to where they want to be.

International projects and future aspirations

Covering a wide range of services, PCCW Global has ventured out into various projects this year, including collaboration with Keppel Data Centers Holding, and singing an international MoU to contribute to develop the Africa-1 subsea cable system.

PCCW Global’s announced collaboration with Keppel to develop an International Carrier Exchange in Hong Kong was shared in April. Marc says the collaboration works because PCCW Global brings a “certain customer knowledge that combines familiarity with the data center space,” adding, “Keppel are a well-known name both at the wholesale level and retail level of building very power-efficient data centers that are attractive to large-scale users.”

“Keppel today are distributed globally, and interestingly enough, despite their Asia pedigree, they had not really invested in the Hong Kong area,” Marc added. “We felt that the relationship with them both from an infrastructure management and a joint relationship around commercial sales and delivery made sense for both of us. We visit them often and have a history with them in other areas, making it a very natural interaction for us.”

Marc also commented on the international MoU PCCW Global recently signed to connect the Middle East to Africa and Europe by means of collaboration among MTN Group, Saudi Telecom Company (STC), Telecom Egypt, and Telkom South Africa, to construct the new Africa-1 subsea cable system. The organizations named in the MoU represent a wealth of experience and expertise in deploying major cable systems, and they are expected to be joined in the consortium by other carriers seeking to contribute to and to share, in Africa-1’s success.

“We felt that it is necessary today to continue building out capacity capability to and from East Africa,” said Marc. “We also see natural connections to the AAE1 system (Asia-Africa-Europe). Our relationships today with both TE and with STC are very positive, and also with the other carriers named in the MoU. The ability to collaborate on what we believe is important infrastructure that would reduce the cost basis of bringing a high performance capacity from all over the world into East African markets is a very important element in our global network development.”

With large-scale projects underway and an ever-increasing profile, looking ahead, Marc said that PCCW Global’s ability to provide applications capabilities to service providers and content providers around the world that sit on top of the company’s physical network infrastructure, that delivers a global transmission backbone, was a sensible way to go, adding that the company is taking steps to also increase its human infrastructure in this space.

Marc concluded by saying: “We are becoming increasingly diverse in assuring that we provide not just the connectivity, but also the IT-based application elements of service that go on top of the connectivity layer, and finding the ways to interface with others who do the same as this is what is so critical today.”


Published in Interviews

Türk Telekom International (TTI), one of the leading telecommunications operators across Central and Eastern Europe, Turkey, Caucasus and the Middle East, recently signed a Memorandum of Understanding (MoU) with PCCW Global, Hong Kong’s premier telecommunications service provider and international operating division of HKT, to explore service portfolio and geographic synergies between the two companies.

As part of the MoU, consideration will be given to making PCCW Global’s GTVN (Global Television Network) a managed end-to-end video transportation solution, available to TTI’s customer base of international broadcasters, video content distributors and carriers.

In addition, the MoU addresses how TTI could provide its customers with PCCW Global’s award-winning MOREAL cyber threat management service solution and other cloud-based security solutions from HKT. MOREAL is a real-time, self-learning network security capability which picked up the Global Telecoms Business award in 2015.

"We are delighted to have entered into this MoU to explore mutually beneficial business opportunities for our two companies," said Marc Halbfinger, chief executive officer of PCCW Global.

"TTI has an excellent track record for seamless connectivity and unique coverage from Western Europe through the Middle East and onward to Asia,” he added. “In addition, TTI has a wealth of experience in entering new markets throughout Central & Eastern Europe, the Middle East, the Commonwealth of Independent States (CIS), North Africa and Central Asia."

Türk Telekom’s CEO, Cengiz Oztelcan, added to this saying: "TTI is dedicated to delivering best-in-class solutions to our customers. Through this collaboration with PCCW Global, we believe enormous synergies will be found by leveraging our broad geographic reach to bring PCCW Global’s innovative suite of cyber and broadcast capabilities to serve our customers."

Published in Telecom Vendors

Hong Kong-based PCCW Global, who provides the latest voice and data solutions to multi-national enterprises and communication service providers, has reportedly entered into a long-term partnership agreement with Keppel Data Centers Holding to co-develop and market an international carrier exchange in Hong Kong.

Keppel Data Centers is a joint venture between Keppel Telecommunications & Transportation (Keppel T&T) and Keppel Land. It will work in collaboration with PCCW Global, which is the international division of major operator HKT, to complete the carrier exchange. Both PCCW Global and Keppel Data Centers are themselves subsidiaries of Singapore-listed Keppel Corporation.

“We are happy to partner with PCCW Global for our investment into the Hong Kong collocation market, which benefits from the city’s status as a key telecommunications and financial hub, as well as its connectivity to other hubs in Singapore, Amsterdam, London and Sydney,” said Keppel T&T CEO, Thomas Pang about the partnership.

“The expansion of Keppel’s data center footprint to Hong Kong is another step towards creating a data center value ecosystem that goes beyond collocation to providing value-added services and connectivity for our valued clients,” Pang further added.

According to reports, the carrier exchange will be fitted to Tier III specifications in order to ensure uptime of up to 99.982%. Construction of the carrier exchange is expected to be completed by the fourth quarter of this year.

According to Telecom Asia, the new carrier exchange facility will: “offer connectivity-related managed services to facilitate interconnects.” It will be located in the same building as the Hong Kong point of presence for the 100Gbps Asia-Africa-Europe 1 subsea cable, which is also expected to be ready for service in Q4.

In addition, the building will connect to PCCW Global’s backhaul network to link the international carrier exchange to numerous subsea landing stations. This allows for the exchange to be used as a gateway to China.

Published in Telecom Vendors

PCCW & Telstra interconnect IPX

Written on Wednesday, 20 January 2016 12:09

PCCW Global, the international operating division of HKT, and Telstra International have signed an IPX multi-service interconnection agreement, expanding their relationship in new market segments and benefiting their respective mobile and multinational customers.

Mobile operators connected to PCCW Global IPX can enjoy access to its MobileXchange service suite, which includes VoIPX, VoLTE, LTE roaming, GRX, SCCP and cloud-based applications such as unified communication-as-a-service, security-as-a-service, OTT solutions and more.

Emmanuel Bain, PCCW Global’s head of voice business, said: “Our collaboration with Telstra is key to the development of new initiatives for the region. Australia and Hong Kong being leading LTE markets, IPX will be critical to support mobile data growth and quality expectations from the subscribers. Australia is a well-developed market, and subscribers are very tech savvy. End-users are seeking for new services, applications and superior telecommunications experiences which IPX can deliver."

Ellie Sweeney, executive director, global wholesale, Telstra, said: "Working with PCCW Global will give us the scalability to grow with the demand and the opportunity to expand into new areas."

MTN Group, PCCW Global, Saudi Telecom Company (STC), Telecom Egypt (TE) and Telkom South Africa have signed a Memorandum of Understanding (MoU) with the intention of constructing the new “Africa-1” submarine cable system. This consortium-funded system will connect Africa with the Middle East and South Central Asia and provide onward connectivity to Europe.

Companies named in the MoU represent a wealth of experience and expertise in deploying major cable systems, and they are expected to be joined in the consortium by other carriers seeking to contribute to and to share in Africa-1’s success. The consortium members have access to landings at all major cable systems in the Middle East, which will facilitate efficient and effective connectivity between Africa-1 and the rest of the world.

Africa-1 will have at least 3-fiber pair core that extends more than 12,000 km along Africa’s East Coast towards Saudi Arabia, Egypt and Pakistan, with up to an additional 5,000 km for branches. Africa-1 will leverage the latest state-of-the-art 100G technology and will be initially equipped to accommodate several terabits of capacity from day one.
Along with comprehensive interconnection with other cable systems and full Open Access at all cable landing points, Africa-1 will be technically and commercially designed to be attractive, delivering easy accessibility and a unique low-latency direct express route. The Construction and Maintenance Agreement is expected to be signed by June 2016, with a target ready for service timeframe of the third quarter of 2017.

Dr. Homoud M. Alkussayer, Vice President and Head of Wholesale Business Unit of STC, said: “Africa is an important emerging marketplace with ever-increasing opportunities arising from the positive socio-economic developments in many African countries. STC is proud to participate in Africa-1 and looks forward to work towards its success. We believe that with its effective connectivity with the rest of the world, Africa-1 can become an important enabler and contributor to the economic progress of Africa in the coming years.”

Mr. Marc Halbfinger, Chief Executive Officer of PCCW Global, added to this saying: “We believe strongly in the potential success of this project due to the strength of our partners. All are major telecommunications service providers who are committed to their customers and have strong records of success. We view Africa-1 as a natural extension to facilitate the increasing capacity demands of the Asia-Africa trade corridor with better levels of reliability to connect people and business in the world’s fast growing economies.”

Adding to this, Mr. Tamer Gadallah, Chief Executive Officer of Telecom Egypt, said: “The addressable market of African wholesale bandwidth customers is more promising than in many other regions. The weakness of the continent’s international bandwidth is due to the lack of new systems coming into Africa to enhance the competitiveness of the African market. Africa-1 system has a superior cost base and a state-of-the-art design that will enable it to be the most competitive system coming to serve this diversified market.”

Mr. John Unterhorst, Group Executive responsible for Global Carrier Services and Group Network/IP Projects (MTN Group), hailed Africa-1 as a high capacity consortium initiative on the Eastern African seaboard that will complement existing cables now nearing their mid-life. “Africa-1 will ensure future resiliency and capacity requirements for the explosive digital broadband future, so vital for Africa’s economic and social development,” he said.

Mr. Casper Kondo-Chihaka, Managing Executive of Network Engineering & Build, Telkom SA, said: “In addition to complementing our existing high-bandwidth cable systems in the region, Africa-1 will provide more diversity for the large volume broadband traffic from South Africa to the rest of the world. This cable will provide the means to fulfil our role as Champions of the National Broadband access and act as catalyst to stimulate further penetration of Internet connectivity for the entire country.”

Published in Telecom Vendors

The MEF announces that PCCW Global has become the world's first service provider to receive MEF 100G CE 2.0 certification for E-Line and E-Access services. The certification represents a milestone for the industry, as the previous upper limit for MEF CE 2.0 services certification was 10G per second.

Published in Telecom Vendors
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