Displaying items by tag: Ericsson
Indranil das, Head of Digital Services, Ericsson Middle East and Africa has outlined a comprehensive 5-step framework that is specifically designed to enable communication service providers to prosper in the ‘digital economy’.
The future is digital, and digital service providers will lead the way. From enhancing the way you engage with your customers to automating operations, service providers reach new levels of programmability, access and agility – levels that digital natives call home.What does it mean to become a digital service provider?
Here is a 5-step framework that can help service providers prosper in the digital economy:
Step 1: Build your Cloud Infrastructure:
Cloud infrastructure is the foundation for 5G & IoT. The scale and performance requirements of 5G and IoT demand a different approach to digital infrastructure. Increase speed, efficiency, and agility in offering new services while reducing risk and shortening lead time while you transform the network.
With an open and pre-integrated NFVI solution which can be deployed both at central and distributed sites and organizations will be better prepared to manage all workloads.
Step 2: Quick Time to Market with VoLTE:
Whether you are a service provider with millions of customers or just thousands of users, you have your own cloud datacenter, or you want a full-stack solution for VoLTE services, there is an industrialized solution that will suit your requirements.
The same is true if you are an MVNO (Mobile Virtual Network Operator) or mission-critical service provider looking for an easy way to get both mobile broadband and voice services over LTE and Wi-Fi ready in your network in one step. You can deploy VoLTE in weeks now allowing a quicker time to market.
Step 3: Boost revenue with digital BSS:
Digital business support systems are critical to uncovering new revenue streams. Customer experience is vital for a successful transformation to a digital business, and digital business support systems are in the center of this change.
Businesses cannot deliver an agile digital customer experience with the transformation of the ‘front-end’ experience alone – it needs to be a complete business transition – to put in place the end to end tools and processes to make real the goal of delivering a truly digital, simple, ‘one-click’ business.
Customers experience simplicity and ease in administering their accounts through the ability to find information online, compare offerings, make online purchases, and get fast and automated deliveries. This results in real, measurable business improvements from simplification including much faster time-to-market and better customer experience.
Step 4: Explore new revenue streams via network slicing:
The IoT era has the potential to transform industry and society, and with 5G on the horizon, countless new business models become a possibility. IoT services come with their own complex connectivity and performance-related challenges.
As such, operators must invest in technologies to meet efficiency and flexibility demands of these new services – making an alternative approach necessary in order to maximize revenue generation. That’s where network slicing comes in – providing the capability to enable new business models across a broad industry spectrum.
Network slicing is a powerful virtualization capability and one of the key capabilities that will enable flexibility. This solution allows operators to segment the network to support particular services and deploy multiple logical networks for different service types over one common infrastructure.
Step 5: Embrace cloud native design principles:
In the next few years all telecom applications will be cloud natively designed so as to increase efficiency and utilization of the cloud infrastructure. Benefits include increased speed of software upgrades and releases plus improved granularity, and enhanced automation through already embedded features in the NFVi layer (Cloud infrastructure for NFV).
Adapted software architecture makes much better use of cloud data center resources. In the case of 5G, the new ETSI standardized 5G Core functions will be cloud native and container based. This is expected to start during 2019.
Ericsson’s digital services blueprint will equip organizations with the tools needed for today’s technological landscape. By finding the right blueprint for their businesses, they can reach new heights of agility, access and automation.
Ericsson has launched its critical communications broadband portfolio for service providers. This will enable service providers to meet the business-critical and mission-critical needs of industries and public safety agencies as digitalization and modernization of land mobile radio communications increases.
When communication is disrupted by minutes, seconds, or even milliseconds, it can have huge consequences for business operations, or serious implications for public safety. The need for fast and reliable communication is therefore paramount.
Such critical communications are used in many areas: from first responders and nationwide emergency services to workforce safety in enterprises. There is a growing demand for business and mission-critical broadband for such use cases. Service providers need to deliver the highest level of availability, reliability and security to meet this demand.
To meet critical communications users’ needs, Ericsson has developed a new portfolio comprising three offerings: critical network capabilities; critical broadband applications;\ and flexible deployments for both local private networks, and nationwide mission-critical LTE networks.
Per Narvinger, Head of Product Area Networks, Ericsson, says: “We see growth opportunities for service providers and government operators by addressing new segments with LTE/5G networks. Our critical broadband portfolio will enable our customers to effectively secure the critical communication needs of sectors such as public safety, energy and utilities, transportation, and manufacturing.”
Critical network capabilities
This offering includes advanced features for critical network performance and covers the following: high network availability; multi-network operation with spectrum sharing techniques; and coverage and capacity for critical applications. It also includes network security capabilities that ensure network services are maintained even when the infrastructure is under attack. Finally, quality of service, priority and preemption all guarantee latency performance and capacity requirements during high load and congestion.
The critical network capabilities include new features that simplify the rollout of broadcasting services across nationwide areas. Another new feature enables radio access sites to operate in fallback mode, should the network connection fail. This offering also includes deployable systems that allow temporary coverage for disaster recovery and operations in rural areas without existing coverage.
Critical broadband applications
This offering covers Ericsson Group-Radio that provides mission-critical push-to-talk, data and video services. This will enable, for example, blue light personnel such as the police to be more effective in performing community services that require advanced mobile broadband.
Flexible deployments for private networks
New business models are emerging for industries. From owning and operating their own networks, critical industries are now procuring private networks and services that leverage service providers’ existing network assets and operations – without compromising required local control.
Ericsson’s flexible deployments for private networks range from network slicing to fully dedicated networks, enabling service providers to offer scalable, critical broadband network solutions and services for critical industries.
Ericsson also offers managed services for private networks, with solutions based on AI and automation that predict and prevent events while reducing OPEX. These solutions enable service providers to reduce time-to-market and onboard new industries, while securing critical service level agreements.
Critical broadband will enable industries to increase efficiency through the following: enhancing workforce productivity and safety; massive onboarding of devices and sensors; real-time location of assets and equipment; and data collection to boost equipment and personnel performance and avoid downtime.
Ericsson has launched a new Artificial Intelligence (AI)-based managed services offering for communications service providers – the Ericsson Operations Engine. The solution is an end-to-end managed services operating model that, through Artificial Intelligence, automation, and the power of data, reimagines network and IT operations, network design and optimization, and applications development and maintenance.
The Ericsson Operations Engine directly and proactively addresses service providers’ managed services complexity challenges as the industry moves to the reality of 5G and IoT.
The Ericsson Operations Engine has three building blocks:
- Service-centric business model based on business outcomes: Using AI, automation and data insights, the Ericsson Operations Engine addresses targeted business outcomes for service providers such as enhanced customer experience, revenue growth and efficiency.
- End-to-end capabilities: delivering on business outcomes through AI-based design, planning and optimization, data-driven operations, dynamic deployment, applications development, and collaborative innovation.
- Components: Best-in-class tools and processes that leverage data, AI and automation as well as expertise and investments in the service provider domain.
Peter Laurin, Senior Vice President, Head of Managed Services, Ericsson, said, “Networks are quickly becoming significantly more complex to operate as we introduce IoT and 5G at scale, and virtualize core networks, while aiming to enhance user experience at the same time. The Ericsson Operations Engine enables us to create sustainable differentiation for our managed services customers as it evolves operations from being network-centric to user experience-centric. It fundamentally changes our way of operating networks from reactive to proactive, leveraging data, automation and artificial intelligence.”
Curtis Price, Program Vice President, Infrastructure Services, IDC, commented: “Managed services will play a significant role in the service providers transformation initiatives taking place worldwide. Nearly 65 percent of service providers indicate that managed services will be key in addressing their main operational concerns around customer satisfaction – improving customer experience is the number one factor that will influence service providers use of managed services – revenue growth and cost efficiency. It's also clear that advanced technologies like AI, automation and analytics represent the underlying pillars for supporting and enabling operational transformation through managed services partnerships.”
The Ericsson Operations Engine, as well as the latest trends and future of managed services, will be showcased by Ericsson at Mobile World Congress 2019 in Barcelona, Spain.
Swedish telecom vendor Ericsson has surprised analysts with reduced losses in Q4 driven by the increase of sales revenues and costs reduction. Sales as reported increased by 10% Year-on-Year and sales adjusted for comparable units and currency increased by 4%. Costs related to revised Business Support Systems (BSS) strategy impacted Digital Services operating income in Q4.
Epiroc, a leading productivity partner for the mining, infrastructure and natural resources industries, has signed a cooperation agreement with Ericsson to jointly help mining companies achieve optimal wireless connectivity in their operations through LTE and 5G technologies.
Mining companies are increasingly seeking to digitalize and automate their operations to increase productivity, enhance operator safety and lower cost. This includes, for example, remotely operating machines from a control room, and collecting machine performance data to optimize use of the equipment. This creates a need for reliable, high-performance wireless connectivity at the mines. Epiroc and Ericsson have agreed to work together to provide mining customers with high-performing LTE (Long-Term Evolution) and 5G mobile technology solutions.
Helena Hedblom, Epiroc’s Senior Executive Vice President Mining and Infrastructure, says: “We are happy to team up with Ericsson so that our mining customers can get the most reliable and high-performing wireless connectivity possible. This is a crucial step in our ongoing work to ensure mining customers reap all the benefits, including higher productivity and better safety, made possible by digitalization and automation.”
Åsa Tamsons, Ericsson’s Senior Vice President and Head of Business Area Technologies & New Businesses, says: “Cellular technology and the introduction of 5G is critical to realize the full value of digitalization and automatization for smart industries. This will open up for new business models and ecosystems across the mining industry, telecom services providers in each market, and Ericsson. By combining our expertise in connectivity and Epiroc’s cutting-edge technology in mining equipment, we will be able to ensure stable and secure mining operations, leading to increased utilization, improved productivity and reduced costs.”
Key advantages of LTE and 5G solutions compared with other wireless solutions include better coverage, higher reliability and stronger security, especially when machines are in the same area and share information. The technology, which is for both underground and open pit mines, has already been tested on Epiroc’s machines at the company’s test mine in Kvarntorp, Sweden. Further testing will be done before providing the solutions to customers.
Indian operator Reliance Communications has made a partial payment of $18.6m to Ericsson in an effort to defuse their ongoing dispute after the Swedish vendor had called for the imprisonment of its chairman Anil Ambani after the company’s failure to pay the entirety of the services charges owed.
In a statement released by RCom, it confirmed that it had deposited a payment of $18.6 with the Supreme Court registry from operational funds it had at its disposal. In addition to this, it said it was taking all required steps towards enabling a settlement.
The Indian conglomerate also stressed in the statement that it remained fully committed to making the outstanding payment to Ericsson, and said it would be able to do so with the proceeds of a spectrum asset sale to Reliance Jio.
Ericsson is owed $78.5m in unpaid service charges, but the dispute between the pair escalated when RCom failed to settle the service charge on the date it was instructed to by the Supreme Court. In response to this, Ericsson increased the pressure on the Indian firm by filing a second contempt of court case against Anil Ambani, and said he should be detained in civil prison until the outstanding amount is settled.
RCom, which has all but exited the Indian mobile market, missed the original 30 September deadline to make the payment, but was then granted a reprieve until 15 December, a deadline which it also missed.
The company argued it was unable to make the payment in time because of delays by regulator Department of Telecommunications (DoT) in approving its spectrum sale to Reliance Jio, a deal first struck in December 2017. RCom reached a deal to sell off the majority of its mobile assets to Reliance Jio after creditors, including Ericsson, took action against the company over huge debts.
Swedish telecommunications giant Ericsson has called for the detainment of Anil Ambani, the chairman of Indian operator Reliance Communications (RCom) for its failure to pay the vendor a settlement fee of INR5.5bn ($78.5m) of unpaid service charges.
Ericsson was forced to file a second contempt of court proceeding against Reliance Communications when they failed to process the outstanding settlement charge. In addition to this, it was further disclosed that the vendor requested in the petition to the Supreme Court that the chairman of Reliance Communications should be barred from leaving the country and be detained in civil prison. It has also been reported that Ambani provided the Supreme Court with a personal guarantee.
However, RCom has also filed a case against the Department of Telecommunications (DoT) claiming that the delays in approving long-planned spectrum sales and auctions had prevented it from being able to pay Ericsson. The court will hear both cases on the 7th of January.
The former mobile operator missed the original payment deadline of 30 September, and then last month the high court rejected its plea to extend a 15 December deadline, which it had also missed. The earlier extension was granted by the court due to a delay in finalising the sale of its assets to Reliance Jio.
Twelve months ago, RCom brokered a deal with Jio to sell off assets including 800MHz spectrum to repay part of its huge debt. DoT later demanded payment of the dues as a condition for approving the agreement, but RCom is disputing the spectrum charge in court.
DoT last month rejected the spectrum deal on the grounds that it goes against trading guidelines after Jio sought assurances it won’t be held responsible for RCom’s past spectrum-related charges, which could total as much as INR29.5 billion.
Telecom Italia (TIM), Qualcomm Technologies and Ericsson have successfully completed the first, live video call in Europe using 5G millimeter wave (mmWave) spectrum.
The partners used a smartphone equipped with the Qualcomm Snapdragon X50 5G chipset on Ericsson equipment to make the call during the inauguration of the TIM’s new 5G Innovation Hub in Rome.
The new TIM 5G Innovation Hub aims to attract and support an ecosystem of startups, research centers and other stakeholders interested in the digital transformation. In addition to the 5G video call, TIM also showcased a series of new services including a remote-driven car; a virtual museum tour, remote controlled industrial robots; and multiplayer interactive video gaming using augmented reality.
Mario Di Mauro, Chief Strategy, Innovation and Customer Experience Officer at TIM, said: “When we started to define the strategy and the development plans for 5G, we immediately realized that such a massive challenge could not be faced without the support of a wide range of partners committed to the same goal. We therefore proposed Qualcomm Technologies set up a place where work on the new 5G services and every business idea could find a quick realization thanks to the support of leading international technology players, innovative partners and start-ups from the local and national ecosystem.”
Ericsson and Panasonic Avionics Corporation (Panasonic) have announced that Ericsson’s Core Network as a Service solution is now live, supporting connectivity services across multiple markets served by Panasonic.
Ericsson’s Core Network as a Service solution will help Panasonic and its subsidiary AeroMobile, a global GSMA telecoms operator, provide data, voice and messaging services to the millions of airline passengers that use these services in-flight. The collaboration between Ericsson, Panasonic and AeroMobile started in 2016. It is now fully operational and delivers services to Panasonic customers worldwide.
As part of Panasonic’s initiative to bring a superior connected experience onboard commercial aircraft, Panasonic and Ericsson have seamlessly migrated the existing service operating across a global fleet of aircraft onto the core network, delivered as a service, while maintaining network performance and customer experience.
Every passenger whose mobile service provider has a roaming agreement with AeroMobile can use the service, which is supported by mobile operators across the globe and delivered inflight on board more than 20 of Panasonic’s global commercial airline customers.
The geo-redundant solution is delivered through Ericsson’s ground-breaking Core Network as a Service and includes virtualized network applications such as packet core, unified data management, mediation, and mobile switching delivered on Ericsson Network Functions Virtualization (NFV) Infrastructure. The core network solution is part of Ericsson’s as a Service offering to service providers globally, and is able to support 5G services to the passenger and airline.
Kevin Rogers, Chief Executive Officer, AeroMobile, says: “Our partnership with Ericsson, and the technology provided, will allow us to better serve the communications needs of our passenger and airline customers. Furthermore, the solution enables us to grow our footprint and expand into other services offering a richer experience for the passenger and operational efficiencies for our airline customers. We are looking forward to continuing our exciting collaboration with Ericsson”.
Marielle Lindgren, Head of Customer Unit UK and Ireland, Ericsson, says: “Panasonic Avionics is the first customer on Ericsson’s newly introduced Core Network as a Service solution, which aims to bring Ericsson’s leadership and expertise to a wide range of service providers. We’re proud to have initially been chosen as Panasonic Avionics’ supplier for a 5G-ready core network, and pleased that the project is now live.”
The two companies will explore other services to address further market segments and opportunities, while ensuring service continuity and the constant evolution of the live network, including exploring new 5G use cases.
The first 5G network was jointly switched on by Telia and Ericsson at KTH the Royal Institute of Technology in Stockholm this week, ahead of plans to launch fifth generation wireless across Sweden in 2020.