Huawei has officially opened what it says is the largest of its four global service centers (GSC), in Bengaluru India, within its R&D campus.
The new center is already home to over 1,000 engineers, network operations specialists and support staff and handles more than 50 projects across 30 countries in Asia, the Middle East and Africa. Huawei says it will support operators’ digital transformation and help meet market demand for synergies between services and technology, as well as improve operations capabilities.
According to Huawei, the center offers the combined services of a global network operation center (GNOC), a network integration services (NIS), network planning and optimization (NPO) and IT integration for a holistic approach towards a customer-centric operational model.
“The India GSC provides end-to-end solutions in a multi-network, multi-technology and multi-vendor environment [and] is designed to work together with the India R&D Center for faster and most efficient technical solutions, consolidated with the application and software (A&S) global services delivery center for ICT solutions,” Huawei said.
“It will provide strong skillsets in managed services, system integration, application development and maintenance and also creates value for global operators, enabling their operational and digital transformation.”
Jay Chen, CEO, Huawei India said: "India has always been a priority market for us and we have been investing here right from 1999 when we opened our R&D center in Bengaluru - the first one outside China. … The new GSC supports the 'Make in India' vision by harnessing local talent, coupled with the infusion of hi-tech R&D expertise and knowledge into the country to play a pivotal role in creating a collaborative framework that will help our customers reach the next level of business performance."
The CEO of Huawei’s India R&D Center, William Zhao, said: "We at Huawei believe in the potential of the talent present here in Bengaluru and the positive momentum created by the Government in India. These elements combined with our global expertise enable us to serve customers globally. I am happy that our new GSC facility in Bengaluru will play a key role in helping us realize our vision to be India's preferred telecom partner and at the same time allow our employees to seize global opportunities."