Displaying items by tag: du
Emirates Integrated Telecommunications Company PJSC, the parent company of “du” and “Virgin Mobile UAE”, published its financial results for the quarter ended 30 September 2017, showing a 4 percent growth in net profit after royalty to AED 476 million.
Revenue was “stable” according to EITC chief executive officer, Osman Sultan, at AED 3.13 billion, compared to AED 3.14 billion in Q3 2016, as the company “invests in adjacent business areas to transition to its next phase of growth.”
“We continue to see pressure on mobile rates, with mobile revenue decreasing 3.3 percent to AED 2.30 billion,” said Mr. Sultan. “We remain on track with our strategy of attracting higher quality customers and are pleased to report that the post-paid segment increased 14 percent in Q3 2017 compared to the same period last year.”
Mr. Sultan added, “EBITDA was AED 1.33 billion in Q3 2017, compared to AED 1.38 billion for the same period last year, showing a decline year on year as the company invests in adjacent business areas to transition to its next phase of growth.”
Mr. Sultan highlighted the launch of Virgin Mobile UAE as an exciting milestone of Q3 for EITC. “Featuring an innovative, all-digital platform, Virgin Mobile is ushering a new era of connectivity and simplicity for our customers, while also reinventing the traditional telecom business to a more efficient and lower cost base operating model,” he said.
As the company looks towards a “smart future”, Mr. Sultan said EITC is investing in pushing forward its digital transformation agenda and driving the company to its next phase of growth as a fully integrated ICT player.
“Our increased reliance on the IoT has fundamentally changed the way people interact and we therefore must change the way we do business,” he said. “To this end, we announced a significant change in our organizational structure with the creation of three new business divisions to support EITC’s growth.”
Mr. Sultan added, “The newly formed ICT Solutions division will provide UAE government entities and enterprises with advanced end-to-end ICT infrastructure and services; the Digital Lifestyle and Innovation division will be focused on the development of innovative products and services for UAE consumers, including smart home services, and the Infrastructure division will consolidate all infrastructure, network and data center operations under the EITC umbrella.”
As part of the new organizational model, Mr. Sultan announced the nominations of Fahad Al Hassawi and Farid Faraidooni as Deputy CEOs, each with oversight and mandate on specific areas. “I have the upmost confidence that together we will successfully drive EITC’s transformation agenda and allow expansion into new areas of growth,” he said.
UAE based satellite operator Yahsat announced the successful trial of a 50Mbps in-flight connection that will change the way passengers experience air travel. The result of a unique partnership between Yahsat, du, Etihad Airways Engineering, Hughes Network Systems and Carlisle Interconnect, the high-speed broadband offering will be available for airlines to offer its passengers within the next year.
Using Yahsat’s Al Yah 2 satellite, and the latest generation Ka-band technology, the test took place in Abu Dhabi, simulating the environment found on an Airbus A320 aircraft. This new level of performance for in-flight connectivity (IFC) will mean passengers have an in-flight browsing experience similar to the service available in their home or office, including access to HD streaming content, social media, online shopping and the ability to connect with friends and family via messaging apps.
"We are incredibly proud to have brought together leading Emirati and global companies to achieve this milestone,” said Masood M. Sharif Mahmood, Chief Executive Officer of Yahsat. “It paves the way for Yahsat to bring further breakthrough technologies to the markets and segments it serves, adding another key pillar to Yahsat’s portfolio of market leading services and solutions.”
Following this successful test, selected guests will be invited to experience the ultra- fast connectivity for themselves, onboard an Etihad Airways Flying Testbed Airbus A320 aircraft at the Dubai Airshow taking place from the 12th to 16th of November. Subsequently, Yahsat and its partners plan to execute the key next steps over the coming year to rollout the solution to commercial airliners across the Middle East, and beyond.
Saleem Al Blooshi, Chief Infrastructure Officer at du said the operator’s partnership with Yahsat is a “testament to our commitment towards adding life to life through innovative new technologies, and we are pleased to be a part of such a monumental step in aviation history. This partnership will allow us to establish the necessary infrastructure needed to keep passengers comfortably connected in the air through the latest and most advanced in-flight connectivity.”
Al Blooshi added, “We believe that together we will set the benchmark for high speed WiFi in the air and we look forward to enhancing our customer experiences like never before. Furthermore, we are introducing our state of the art Data Analytics as well as our Backend systems to this innovative In-Flight WiFi which enables the Airline Industry to use such analytics of the user behavior to enhance even further the customer experiences on board airplanes.”
Emirates Integrated Telecommunications Company PJSC (“du”) published its financial results on July 25 for the quarter ended 30 June 2017, and announced its plans to distribute AED 589.3 million of interim dividends to its shareholders for the first half of 2017 at 13 fils per share, subject to approval at the General Meeting in September 2017.
In its published financial results for the second quarter of 2017, the company delivered AED 3.26 billion in Revenue, up 6.2% from AED 3.07 billion in Q2 2016. Net Profit before royalty was AED 974 million for the period.
“EITC has made steady progress in the second quarter of 2017, with a 6.2% increase in Revenue and a slight improvement in Net Profit,” said CEO Osman Sultan. “Driven by growth in handset sales, wholesale and fixed revenues, total Revenue reached AED 3.26 billion in Q2 2017, representing a 6.2% increase over the same period last year. Revenue has also shown growth over the first six months of the year with a 4.3% increase to AED 6.42 billion.
Mr. Sultan added that the company’s mobile customer base increased 1.5% during Q2 2017 to 8.2 million customers, up from 8.1 million in Q2 2016. This was largely due, he said, to the company’s strategy of focusing more on attracting and retaining higher quality customers, with solid growth in post-paid customer additions.
Despite a steady performance during the quarter and the first half of the year, EITC continues to be impacted by challenging market conditions, Mr. Sultan added, with pressure on mobile rates and data monetization. Consequently, EBITDA and Net Profit stand at the same level as Q2 2016.
“Looking towards a smart future, we have made further investments into Smart Dubai, the Virgin Mobile brand and adjacent markets,” he said. “We will continue to invest in the future generation capacity of the business; EITC is a digital enabler and will be able to create new revenue opportunity as digital transformation for both consumers and enterprises opens up new markets.”
A major highlight for the second quarter of the year for EITC was its progress with the introduction of the Virgin Mobile brand. During the period, the company began a program of pre-launch customer registration and conducted trial tests.
“We enrolled a few select number of UAE residents to test the product and its customer service, and are happy with the feedback received,” said Mr. Sultan. “We look forward to the full commercial launch of the Virgin Mobile brand in the UAE soon, and with it, bringing a fully digital and premium customer experience.”
He concluded, “Our results are backed by our commitment to the future development of a digitally-enabled ecosystem. During the period, we achieved a milestone development in connectivity technology, with the successful testing of a 5G solution that will significantly upgrade connectivity speed for our users. With this initiative and more to come, we remain committed to a smart future, and the Government’s vision for a smart nation.”
Nokia's first commercial deployment of its Centralized RAN technology in the Middle East, with the UAE-based telecommunications service provider du (Emirates Integrated Telecommunications Company), treated music fans at a concert in Abu Dhabi, UAE, with uplink speeds 40% faster than previously possible.
The New Year's Eve concert at Abu Dhabi's largest music venue, du Arena, drew more than 25,000 fans, with many sharing their experience over social networks. This required du's mobile broadband network to cope with heavy demand for speed and capacity, while ensuring the lowest possible battery drain for concert goers' smartphones.
Nokia's Centralized RAN technology eliminated uplink congestion by using du's 800 MHz and 1800 MHz bands and linking multiple LTE base cells together into cooperative clusters to improve the overall performance. This resulted in du subscribers at the event being able to share substantial amount of data at speeds close to 40% faster on average when compared to similar events held at the site in November. In addition, the technology resulted in smartphone power savings, as it required less power for uplink, leading to the phone battery lasting close to five times longer than without Centralized RAN.
"Concert audiences love to share their experiences, and this can put significant strain on mobile networks and phone battery life. We helped du improve its network capacity, meaning customers could upload more videos, photos and messages, a key factor in creating a memorable New Year's Eve experience,” said Bernard Najm, head of the Middle East Market Unit at Nokia.
Centralized RAN can double the uplink capacity in existing LTE networks and achieves up to ten times faster uploads at the cell edge. Nokia Centralized RAN builds on 3GPP standardization, bringing performance improvements while being compatible with existing LTE devices. Operators can build denser LTE networks and reduce subscriber churn by delivering higher capacity and more robust services even during high traffic events.
"Mobile users continuously use their devices more and more to share their life experiences with their family and friends. Working with Nokia to deploy its solutions such as Centralized RAN helps us prepare for future bandwidth-intensive applications, while at the same time leverage our existing radio network investment,” said Saleem AlBlooshi, Executive Vice President - Network Development & Operations, du.
Emirates Integrated Telecommunications Company, the parent of the brand du which was launched ten years ago, announced the launch of Virgin Mobile in the UAE on January 31 in Dubai. EITC chief executive Osman Sultan stressed the fact that Virgin Mobile is not being launched as a new telecom operator in the UAE, but a new brand under EITC, aiming to cater to digital natives who live on their mobile phones. More details of the services that Virgin Mobile will offer in the UAE will come soon.
"It gives me great pleasure and great happiness to launch another brand by EITC, and that brand is Virgin Mobile," said Mr. Sultan at the press conference. "A new baby is born for EITC and we are privileged that we have the use of this brand. I think that everybody knows the Virgin Mobile brand and everybody knows we thrive for being customer-centric. We believe this makes perfect sense and it's a perfect match."
During the announcement, Mr. Sultan introduced Karim Benkirane, Managing Director of Virgin Mobile Middle East and Africa, who previously held the CEO position at Virgin Mobile KSA. Karim will be the "Managing Director of Virgin Mobile UAE in charge of operations working within EITC and reporting to me," said Mr. Sultan. He said in a few weeks more details about what services the Virgin Mobile brand will offer in the UAE will be released.
"I'm really proud to be part of EITC," said Mr. Benkirane. "I'm really proud to be part of this historic moment in this country. Virgin Mobile is a global brand and it's a consumer mobile brand. We have great experience in so many countries and we are trying to bring this experience and our expertise to the UAE market. We want to bring a differentiated experience, one that truly embraces digitalization."
"Digital transformation is our main focus and we believe that the digital revolution has changed completely our needs, so there is a niche market of people who live their lives on mobile, and Virgin would like to make their lives much easier and also make sure that we can make mobile better," Mr. Benkirane added.
EITC has full ownership, management, and operation of Virgin Mobile in the UAE, said Mr. Sultan. "Let me be very clear: This is not a third operator," he explained. "This is not a new license. This is not an MVNO (mobile virtual network operator). EITC is introducing another brand - Virgin Mobile - after having acquired the rights to use the Virgin brand in the United Arab Emirates."
Sultan stressed the importance of understanding that the new brand doesn't represent a new telecom operator. No entity other than ETIC has any stake in the operations of the new brand. Just like du, Virgin Mobile will use the network and other infrastructure of EITC. It has the right to use the brand in the UAE.
All customer contracts, like du customers, will be in the name of EITC, the license operator, which eleven years ago, signed a contract with the TRA (Telecommunications Regulatory Authority). EITC became a telecom operator in the UAE before the du brand existed. All regulatory obligations within the framework will be under the responsibility of EITC.
"Within EITC, we created a separate business unit," said Sultan, explaining the origins of Virgin Mobile as part of EITC. "This unit will do all of the marketing and interfacing, sales, customer care, product development, looking at customer experience, etc."
"In 2017, we are now in a world that is fast-changing, and I don't think I need a lot of words to convince you that this change is really radical," said Mr. Sultan, discussing the varying needs of digital natives today. "There is nothing that we do in our daily lives that is not being transformed by this digital universe," he said, adding that there is a need for customers to have services converged more smoothly - interconnected and converged services. Therefore, Virgin Mobile could be the answer for this.
Sultan said he has been observing the world we live in today, which ultimately led him to launch a new brand in the UAE similar to how EITC- a licensed operator - launched du ten years ago. "Launching another brand alongside du will cater to the needs of a segment and will be appealing to a large segment of the market and will fit totally with the DNA of EITC," he said.
"Almost ten years ago, EITC launched telecom services through the du brand," said Sultan, reflecting on the success of du. "It is true that we were not the first in this country or this region as a telco. But we have a solid history of firsts, certainly in this region and probably at a global level."
EITC was one of the first operators to offer Full Triple Play, and was one of the first operators globally to have used a full optical fiber network to go to homes or to businesses. Using fiber was a bet, but it was the right bet, said Sultan.
EITC was also the first operator in the region to offer Pay by the Second, and was the first to launch a multiple benefit recharge card. "Because we are dedicated to the UAE market, as a telecom operator, we were also the first to launch an Emirati plan dedicated to the specific needs of Emiratis," said Sultan.
"We look at our customers and we are driven by their needs, by what they like, what they want," he said. "We were the first to start payment on mobile, which indicated the way we were seeing how these instruments we carry will become transformative in our lives, and that you can do much more than just receive calls or send messages. We are an integral part of the social and economic fabric of the country."
"We were one of the first in the world to roll our Fiber to the Home (FTTH) - this is now mainstream for all telcos," Mr. Sultan continued. "On the other side of the spectrum, we were the first to deploy smart street lights in Dubai Silicon Oasis recently. Also, we are very proud to be the partner of the Dubai Smart Office, and proud that we launched WiFi UAE all across the nation. We are proud to be an enabler of this journey."
For more information on EITC's new brand 'Virgin Mobile', visit: www.virginmobile.ae
The SEA-ME-WE 5 Consortium announced the completion of the 20,000-kilometer subsea cable infrastructure developed by a 16-nation consortium. The SEA-ME-WE 5 subsea cable system, spanning over 16 countries from Southeast Asia to Western Europe, is a technological breakthrough which marks a global communications milestone. It is designed with a capacity of 24 Terabits per second on 3-fibre pairs, fully capable of accommodating the future demand of data from other bandwidth-intensive applications.
The SEA-ME-WE 5 submarine cable’s advanced 100Gbps technology is expected to meet the quadrupling of bandwidth demand between Europe and Asia, providing the lowest latency and further enhancing the network diversity and resilience to the heavily loaded Asia to Europe route. In contrast with other submarine cable systems, the SEA-ME-WE 5’s main endpoints are carrier-neutral/open Points-of-Presence (PoPs) and not just Cable Landing Stations (CLS).
Eric Handa, CEO of APTelecom said in a recent industry discussion regarding new submarine fiber systems: “With the advent of increased telecommunication needs in the emerging markets, in particular the Middle East and Southeast Asia, the SEA-WE-ME 5 cable system will enable and support the tele-density increases and overall growth aspects of video, voice, data, and advanced technologies for the Gulf State communities, as well as ASEAN.”
It seems like only yesterday when Singtel completed the landing of the SEA-ME-WE 5 undersea cable at Tuas, Singapore, marking a major step towards its completion by the end of 2016.
Mr Bill Chang, Chief Executive Officer, Group Enterprise at Singtel recently said: “As a multi-regional data superhighway, the SEA-ME-WE 5 cable provides a sevenfold capacity increase along the corridor connecting Southeast Asia, the Middle East and Western Europe. It will further boost the digital economy as it is ready to meet the anticipated data traffic of emerging technologies such as the Internet of Things, analytics and cloud services.”
“With our data centers in Singapore, our global customers can gain access to an enhanced network for managed services and cyber security solutions. The SEA-ME-WE 5 cable is a significant communications backbone that reinforces Singapore’s position as a global business and info communications hub.”
“The completion of the SE-ME-WE 5 project is a landmark system upgrade for all data users worldwide. This system facilitates a new age of digital transformation and innovation, catalyzing greater economic activities, trade and growth across three continents,” noted Linette Lee, Chairperson, SEA-ME-WE 5 Consortium Management Committee. “I would like to thank all the members of the consortium for their unstinting support and commitment toward this project. Together, we collaborated across different time zones and overcame numerous challenges to achieve the complex integration of technologies as promised and on time.”
Members of the SEA-ME-WE 5 Cable consortium include:
Bangladesh Submarine Cable Company Limited (BSCCL), China Mobile International (CMI), China Telecom Global (CTG), China United Network Communications Group Company Limited (CU), Djibouti Telecom (DT), Emirates Integrated Telecommunications Company (du), Myanmar Post and Telecom (MPT), Ooredoo, Orange, PT Telekomunikasi Indonesia International (Telin), Saudi Telecom Company (STC), Singapore Telecommunications Ltd (Singtel), Sparkle, Sri Lanka Telecom PLC (SLT), Telecom Egypt (TE), Telekom Malaysia Berhad (TM), TeleYemen, Turk Telekom International (TTI) and Trans World Associates (Pvt) Limited Pakistan (TWA).
Two leading Middle Eastern based telecom operators have agreed to sign a MoU to exchange administrative and technical expertise.
UAE operator du and Zain KSA signed a Memorandum of Understanding (MoU) to develop their human resources through knowledge exchange sessions. The two operators joined hands to share experiences and operational plans during the agreed period, in addition to holding periodic workshops that address several areas of interest and development.
The MoU was signed by Sultan Al-Shahrani, Chief Human Resources at Zain Saudi Arabia, and Ibrahim Nassir, Chief Human Capital and Administration Officer at du, in the presence of senior officials from both sides.
Commenting on this cooperation, Sultan Al-Shahrani said: "This agreement is aligned with Zain’s strategy for the development of human resources; it gives us a unique opportunity to benefit from du’s administrative and technical expertise in the region through staff exchange programs, joint ventures, and training programs. In addition, this MoU enables us to further align our strategy the Kingdom's 2030 vision, which focuses on providing citizens with the necessary knowledge to adapt with future labour market needs and skills. We will increase our investment in human capital for developing the performance and rehabilitation of national Saudi employees.”
"The rapid evolution of ICT that is permeating every aspect of life is driving our need to further extend and develop our human capital, and enhancing the effectiveness of our staff through collaboration is one of the main factors to achieve the required growth rates,” commented Ibrahim Nassir. “The MoU with Zain will strengthen our two companies’ staff expertise and the level of services we offer. While we will develop our employees’ skills across different departments and disciplines through continued training programs and prominent partnerships, we also aim to include creativity and innovation in all our operations to achieve excellence and success."
The first program under the agreement, which started on September 26th and lasted for two weeks, offered the opportunity to rotate functional teams in order to enhance communication and interaction between the two companies. Abdullah Al Sameiri visited Zain Centre in Riyadh and exchanged experiences and ideas on how to develop In-Building Solutions with the company staff and officials. During the program there were sessions and discussions about enhancing the experience of human and technical resources.
Abdullah Al Sameiri said: "As the first participant in the exchange program with Zain, I am witnessing the way that collaboration is contributing to creating new channels for the flow of information with staff in the same field. During our meeting, we discussed several issues related to how to develop In-Building Solutions and the importance of sharing knowledge in the development of human resources between the two companies. Additionally, we discussed advanced solutions and tools that can enhance the development of services we plan to introduce in the future. Moreover, we shared opinions about the difficulties faced by the telecoms companies in our region as well the strategies and policies to be followed for improving our processes and services.”
UAE based telecommunications firm du have launched a large social media campaign which focuses on making users aware of the potential dangers posed by posting information online.
The social media awareness campaign is entitled #PostWisely - and du created a series of hard hitting videos that emphatically delivers its message to UAE residents about the threat of disclosing their personal information on social media platforms. The series of short films are being shown in cinemas feature monologues from actors - that are incredibly based on real-life crimes that occurred in both the UAE and the US.
In one short film created by du, they reenact the account of one UAE resident who believed it was harmless if he posted an image of his airplane ticket on Instagram. However, the luxury villa in which he lived in was subsequently cleared out by thieves who ransacked his property and made away with a whole host of expensive items – including a watch worth $150,000.
In its second video, du issue an even tougher message, again based on real life events. It features a scruffy looking man in a dingy home posing as a young boy who offers to help a young girl with maths, after sending her a direct message online.
The actor says, “I know maths is tough, but I can help if you want. I’m very good at maths. The girl responds positively to his offer, and then the video shows the man saying, “Yes, I know how to get to your villa, and tonight, you’re home alone which is great.” It was confirmed by du that the film was tragically based on a real life crime in the US in which a 14-year-old girl was brutally murdered.
Humaida Al Khalsan, Director of Corporate Communications Projects at du said, “The instances in the videos we released really happened – and that’s very scary.
“We did huge research and we saw what was happening, people share a lot of information and they don’t even know who their followers are. “People are putting their boarding passes on social media, with the barcode showing and anyone can get all of their information off that barcode – their names, numbers, where they live and so much more.”
It was also revealed by du that having surveyed a pool of 500 people – it established that 75% of respondents polled have been befriended or followed by people they don’t normally interact with.
Al Khalsan added, “We actually went on a colleague’s social media profile and took all her information that was available. “We put it all in a presentation and showed it to her – we were able to tell which days she went on holiday and where she went. “She was so scared and she completely changed the way she used social media after that.”
ICT providers Injazat Data Systems and du have joined forces to host the first GCC Business Innovation Summit, bringing leading global technology and security experts to Abu Dhabi to help firms find smarter, practical ways of facing up to immediate challenges in the local market. Drawing on the latest innovations in technology, attendees will be shown viable solutions for optimizing their organization to tackle the pressures of reduced budgets, security risks and threats from disruptive technologies.
Ibrahim Mohamed Lari, chief executive officer, Injazat Data Systems, said: "Working with du we want to help create an efficient forum that cuts through the hype around new technologies and presents practical ICT solutions to the most critical problems facing the region. As an industry leader, it's vital we stimulate discussion and bring together the best talent to help overcome these challenges."
Osman Sultan, chief executive officer, du, said: "We want to play an active role in helping fast-track innovation in business. This event is about equipping businesses and government entities to make the right choices so they can be more efficient and competitive in the Digital Age."
As well as presentations from ICT and security leaders from Gartner, SAP and others, delegates will also learn from local firms, international chief information officers and independent security information experts about how they adopted, and benefitted from, new techniques and technologies. Fares Chemouni, senior vice president Corporate Affairs, Dolphin Energy, which is one of the featured case studies added: "Businesses need to hear from their peers who have tackled the same problems they face. This is how we will give local business leaders the confidence to innovate."
The event is aimed at CEOs, CFOs, chief information/security/data officers and other key decision makers and will take place on Tuesday 10th May at the Rosewood Hotel, Al Maryah Island, Abu Dhabi.
du has released its fifth Annual Sustainability Report in line with Global Reporting Initiative (GRI) G4 directives. 2015 has been a year of transformation and innovation, and du's efforts throughout the year have helped it pave the way towards a future that is not just smart, but also very sustainable.
The company's commitment to supporting the UAE leadership and its Vision 2021 is portrayed through the noted achievements towards quality Emiratisation, youth empowerment, education and environmental impact. Through its efforts, du exemplifies that it is more than just a telecommunications provider, but a responsible corporate citizen that creates value outside its core business that is in line with government objectives today and for future generations.
du was lauded for its sustainability efforts in 2015. The organization was awarded the H. H. Sheikh Mohammed Bin Rashid Al Maktoum Business Excellence Award (MRM Business Excellence Award), the highest level of recognition for business excellence in the UAE; the Gallup Great Workplace 2015 Award for the second consecutive year; the Dubai Chamber CSR Label for the third time, in recognition of du's commitment towards embedding sustainability within the business. du was also the first company globally to earn the Underwriters Laboratories (UL) Building Indoor Air Quality (IAQ) Certification, assuring exceptional indoor air quality for all its office buildings.
As a result of its continued efforts, du's Emiratisation program has encouraged the participation of Emirati youth from a grass roots level. du's Masar Graduate Trainee Program saw eight additional graduates join in 2015, bring the total graduate trainees to 40. Moreover, the staff turnover rate for Emirati employees was just 8%.
Furthermore, du has fostered the importance of encouraging entrepreneurship in the region in order to drive the economy from a grassroots level. du introduced its youth entrepreneurship program, the ‘Agent 055 Network' initiative to emphasize innovation, as well as diversification of revenue streams towards being a knowledge-based economy.
Environmentally, du undertook massive efforts to reduce its carbon foot print, by recycling and redistributing more than 320 tonnes of electronic waste. Moreover, the company increased its ratio of recycled paper for office consumption and encouraged a larger percentage of customers to use the e-billing service.
During Ramadan 2015, du had 3.5 times the number of volunteers than the previous year - a total of 981 of the UAE's residents, including popular social media influencers and corporate groups, contributed over 3,100 hours towards the community based initiative. In 2015, 1,296 du members of staff together with UAE residents contributed over 5,500 hours in a variety of volunteering initiatives.