Displaying items by tag: Roaming

Telenor launches Europe’s first VoLTE roaming

Written on Wednesday, 09 January 2019 09:52

Telenor Denmark has launched Europe’s first outbound VoLTE roaming service.

Due to the shutdown of its 2G and 3G networks, the telco industry’s VoLTE roaming implementation pace had been running very slowly and sought an alternative voice roaming solution. In October 2018, Telenor Denmark welcomed its outbound VoLTE roaming.

In the same month, Telenor Norway opened for inbound VoLTE traffic from Telenor Denmark.

Telenor’s Global Wholesale unit has played a significant role in making VoLTE roaming become reality in Telenor by coordinating efforts across all company units. Telenor Norway and Denmark were chosen as pilot project in order to learn and build the necessary competence that will be used to address other Telenor units and their specific network and billing challenges. This means that upcoming Telenor affiliates can implement VoLTE roaming faster and more efficient, which also includes cost synergies.

Harald Krogh, CEO of Telenor Group’s Global Wholesale unit says “I am proud that Telenor now has taken the first steps towards establishing a new voice roaming solution. However, VoLTE roaming is not a single operator’s task. It can only be valuable if the whole industry embraces the challenge and makes the substantial efforts which are necessary to move voice roaming from 2G/3G to VoLTE. As an industry it is time to work together, enable the shutdown of the legacy networks and thereby simplify and optimize the way we work.”

For the time being Telenor has enabled VoLTE roaming only on selected handsets from Sony and Samsung. In order to speed up VoLTE roaming rollout and start looking for effective ways to enable VoLTE roaming for all customers, it is urged to onboard other handset vendors as well.

“If Telenor are to succeed with this, we need both our roaming partners and handset vendors to give more attention to VoLTE roaming and contribute with their pieces of this important roaming puzzle. This is where our focus will be in the months to come. We have a solution ready for inbound as well as outbound and are now working with onboarding one affiliate at a time”, Krogh adds.

Published in Telecom Vendors

UK telecommunications provider O2 has confirmed after months of speculation that they will scrap roaming charges for its customers in Europe. From June, O2’s Pay Monthly and Business customers will be able to avail of their UK data and call plans in a total of 47 different countries within the EU – at no extra cost.

The move follows a similar trend made by other providers who all scrapped roaming charges, companies such as EE, Three and Vodafone. The decision by O2, which is owned by Spanish multinational Telefonica – coincides with the incoming abolition of such fees by the European Union on June 15th.

It has also confirmed that O2 customers will be able to utilize their UK plans into some non-EU countries as well, which includes Iceland, Switzerland and Monaco. Prior to this announcement when travelling in the Europe Zone out of the UK – customers were charged when making and receiving calls – and sending texts to other countries.

However, that has all changed which now means you can send and receive texts and make and receive calls without any additional charges to your current data package. The move benefits thousands of customers who travel frequently in the EU, but experts claims that Brexit will present a challenge to operators.

He stated that operators will have a hugely difficult task to reintroduce roaming charges after the UK leaves the EU in two years. A telecoms analyst at CCS Insight, Kester Mann told the BBC, “I think it would go down very, very badly with customers - it would be a very bold and perhaps foolhardy option. It would be very difficult for them to do that just because the UK is such a competitive market and we've moved such a long way from roaming."

Mann added that whilst mobile operators had taken a "financial hit" from not being able to charge roaming fees as they had in the past.  They were increasingly trying to recoup that revenue through other means, he added.

Published in Telecom Operators

AT&T introduces new roaming benefits to Mexico and Canada

Written on Wednesday, 01 June 2016 10:59

As summer approaches, American telecom operator AT&T is breaking down wireless walls to the countries where customers travel to the most: Mexico and Canada.

Starting from May 20, customers can now get their new Mexico roaming feature for no additional charge when they switch to their new Mobile Share Value 15GB and higher plans. This means customers on a new Mobile Share Value 15GB and higher plan get unlimited calling, texting, and use of their plan data in and between Mexico and the United States.

New and existing customers with an AT&T Unlimited Plan can say goodbye to roaming charges in both Mexico and Canada. Talk, text and use data in and between the United States, Mexico and Canada for no roaming charge.

AT&T Unlimited Plan customers will need to separately add the AT&T Roam North America feature to each smartphone and the Roam North America Data feature to each tablet, both at no additional charge, to activate the roaming benefits.

AT&T’s largest network in all of North America allows them to deliver these benefits to their customers. “We know their customers want the same experience abroad they’re used to domestically. And only AT&T can deliver the premier LTE experience they want,” said David Christopher, chief marketing officer, AT&T Entertainment Group.

“Around 20 percent of their postpaid base travels to Mexico or Canada once per year. This is a fantastic benefit for customers that will only get better. We're aiming to cover 100 million people in Mexico with 4G LTE by the end of 2018.”

Business service is now borderless too. Beginning May 20, business customers can now also get the new Mexico roaming feature for no additional charge when they switch to a new Mobile Share Value 15GB or higher plan. 

In addition, business customers will automatically receive Mexico roaming benefits when they activate on new Mobile Select plans priced $20 per month or higher, while business customers with existing Mobile Select plans priced $20 per month or higher will be migrated to new plans with the Mexico roaming benefits.

Published in Telecom Operators

Warid Telecom picks Syniverse for global LTE roaming

Written on Monday, 25 April 2016 12:37

Pakistani telco Warid Telecom is deploying Syniverse’s IPX diameter signaling services to enable its subscribers to access LTE services around the globe, and to provide LTE service to visiting inbound roamers throughout Pakistan. According to the Pakistan Telecommunications Authority, Pakistan had more than 26.1 million 3G and LTE subscribers at the end of February, up from just 24.7 million in January.

According to Syniverse, IPX is a crucial component of mobile networks that makes LTE possible anywhere and at any time. Syniverse says it provides operators with a comprehensive solution for global LTE enablement with a carrier-grade connection to its all-IP network, which currently serves more than 2,300 LTE roaming routes with connections that reach more than 320 operators in 66 countries.

“With GSMA projecting that LTE connections will exceed 2.5 billion and reach over 60 percent of the world by 2020, mobile service providers can’t afford any mistakes in rolling out LTE,” said Mahesh Prasad, executive vice president of Sales for Europe, Middle East, Africa and India, Syniverse. The company says it has enabled global LTE for more than 130 operators.

Published in Telecom Operators