Displaying items by tag: Telefónica

eSOC platform to improve services for 32 million UK customers

Written on Thursday, 17 January 2019 08:20

Spanish telecom Telefonica has partnered with Nokia to deploy the Service Operation Centre (eSOC) platform in the UK. It is expected to improve customer experience and enable real-time monitoring services for its 32 million subscribers across its network.

The eSOC move was described as another step on its “customer-centricity journey” by Brendan O’Reilly, CTO at Telefonica O2 UK. It will focus on providing enhanced, tailored services to individual customers and allowing the company to make customer-led decisions. The eSOC platform provides a flexible way to interface with O2 UK’ s systems and data sources, while allowing the operator to monitor customer experiences and take recommended actions based on measured trends.  

Nokia has integrated a range of automation techniques into the eSOC, which incorporate artificial intelligence and machine learning insights, allowing its operator partners to optimise their operations. The vendor will provide support to Telefonica from its SOC Office Consultancy on the re-engineering process required, with the service set to go live in Q4.

SOCs will allow the company to connect many systems and tools, such as Self Organising Networks (SON), to “allow us to make real-time decisions on our network”.

Tim Smith, VP of Nokia Software Europe said Nokia can help operators like Telefonica pounce on the advantages offered by 5G and bring services to market more quickly and with most operator services hard-coded across BSS, OSS and the network layer, it can take up to 14 months to launch a new service.

“If it takes you that long to launch a new service, how can you take advantage of all the digital opportunities 5G enables? You need to get to a very rapid release cycle to really exploit 5G. If you could do that in days or weeks, you can gain market share and increase profit.”

O’Reilly said the flexibility offered by SOC was another reason why the platform would be “vitally important” for the operator.

“By getting a launch timeline for new services down to days, the number of services we can offer our customers grows.”

“5G brings a huge amount of opportunities, and service isn’t going to be traditional as we know it today. Today, it is service from a tablet or a phone. In the future it can be cars and connected devices and the service we provide becomes more important, where some part of the human element is taken away.”

Telefonica has rolled out similar programmes in Germany, Chile and Argentina with different vendor partners.

Published in Telecom Vendors

Chinese telecom provider loses major European contract

Written on Monday, 17 December 2018 06:28

The Chinese telecom company will cease to maintain mobile operator O2’s network in Germany – a subsidiary of Spain’s Telefonica – as of next year.

Published in Telecom Vendors

Telefónica Chile to completely virtualize core network

Written on Thursday, 09 November 2017 10:25

Telefónica Chile, the country’s largest mobile network operator and internet service provider, has selected Ericsson to completely virtualize the operator’s core network. A fully virtualized core network provides faster time-to-market of innovative new products and services that capture the opportunities presented by use cases in 5G and the Internet of Things (IoT).

Under the terms of the new deal, Ericsson will deploy its Network Functions Virtualization (NFV) solution, including virtual EPC, virtual IMS, virtual AAA and NFVi. This provides Telefónica Chile with the largest number of virtualized telco applications in a shared resource environment known as UNICA.

“As market leaders in key 5G technologies such as NFV and SDN, Ericsson is helping operators around the world to evolve their existing networks toward 5G,” said Nicolás Brancoli, Head of Customer Unit South Latin America. “With this deal, we will deliver the first 5G Ready Core network in the country to Telefónica Chile, enabling the operator to cement its leadership position in the region well into the future.”  

Ericsson will virtualize all telecommunications applications into a shared environment known as UNICA, with three datacenters in operation across the country. Installation, project management, network optimization, training and Managed Services are part of the agreement. Complete rollout and live service is expected during Q2, 2018. 

Published in Telecom Operators

Telefónica Chile to completely virtualize core network

Written on Thursday, 09 November 2017 10:25

Telefónica Chile, the country’s largest mobile network operator and internet service provider, has selected Ericsson to completely virtualize the operator’s core network. A fully virtualized core network provides faster time-to-market of innovative new products and services that capture the opportunities presented by use cases in 5G and the Internet of Things (IoT).

Under the terms of the new deal, Ericsson will deploy its Network Functions Virtualization (NFV) solution, including virtual EPC, virtual IMS, virtual AAA and NFVi. This provides Telefónica Chile with the largest number of virtualized telco applications in a shared resource environment known as UNICA.

“As market leaders in key 5G technologies such as NFV and SDN, Ericsson is helping operators around the world to evolve their existing networks toward 5G,” said Nicolás Brancoli, Head of Customer Unit South Latin America. “With this deal, we will deliver the first 5G Ready Core network in the country to Telefónica Chile, enabling the operator to cement its leadership position in the region well into the future.”  

Ericsson will virtualize all telecommunications applications into a shared environment known as UNICA, with three datacenters in operation across the country. Installation, project management, network optimization, training and Managed Services are part of the agreement. Complete rollout and live service is expected during Q2, 2018. 

Published in Telecom Operators

Telefónica still in heavy debt following sale of Telxius

Written on Monday, 30 October 2017 08:33

Spanish telecoms giant Telefonica released its financial results for the January-September period, showing a profit of €2,439 million (+9.6 percent) and a free cash flow generation of €3,226 million (+ 39.2 percent). The company still faces heavy debt despite the sale of its infrastructure arm Telxius. Telefónica’s debt fell by €3.646 million to €45.947 million.

Telefónica confirmed in February it would sell up to 40 percent of its infrastructure unit Telxius to US investment fund KKR for 1.27 billion euros ($1.35 billion). The company, which has been burdened by heavy debt, failed last September to float the unit after not being able to attract enough demand for the share sale.

Telefónica said it would keep a majority stake and operational control of Telxius, which operates telecommunications towers and subsea fiber optic cables, and would continue to consolidate it into its accounts. The subsidiary manages 16,000 telecoms towers in five countries as well as 65,000 kilometers (40,000 miles) of submarine fiber optic cables.

Telefónica’s revenues decreased 2.5 percent year-on-year in Q3 2017 to €12,754 million (€38,846m in the first nine months; +1.4 percent). In organic terms, however, revenue growth accelerated to 4 percent (+2.9 percent in January-September), driven by improved contributions from Telefónica España, Telefónica Deutschland and Telefónica Hispanoamérica.

Handset sales had a year-on-year double digit growth in the quarter (+11.8 percent). Mobile data revenues increased by 16.3 percent year-on-year in organic terms in the quarter (+15.9 percent in January-September), representing 58 percent of the quarterly mobile service revenues.  

Telefónica has continued to focus on expanding 4G and UBB networks, and the simplification and digitalization of processes and systems, also reflecting integration synergies and including €502 million in spectrum and licenses.

Telefónica maintained its focus on accelerating digital transformation to contribute to improving its efficiency and growth to the maximum. In order to increase the value of network and connectivity, UBB rollout continued at a strong pace, 42.8 million premises passed with FTTx and cable, 18 million in Brazil (FTTx and cable), 18.6 million in Spain (FTTH) and 6.2 million in Hispanoamérica (FTTx and cable). 4G coverage increased to 69 percent.

Published in Finance

At the 2017 Global Antenna Technology & Industry Forum recently held in Munich, Huawei partnered with Telefónica Deutschland to launch the world's first 5G-oriented antenna deployment solution. During the evolution to 5G, this solution can resolve the challenge of insufficient antenna installation space for the deployment of both high-band 4T4R over Sub 3 GHz and Massive MIMO.

"Based on many years of technical accumulation in wireless networks and an in-depth understanding of MBB network, Huawei cooperates with Telefónica Deutschland to release the world's first 5G-oriented antenna deployment solution,” said Mr. Joyee Zhang, President of Huawei Wireless Network Antenna Business Unit. “This innovative solution can help operators to overcome the obstacles of 5G network deployment and potentially further help to achieve new business success.”

Insufficient antenna installation space has emerged as an evident issue of network deployment during the evolution from 4G to 4.5G/5G. As 700 MHz, 1400 MHz and other new spectrums are distributed, full bands 4T4R has emerged as a mainstream configuration. Simple overlay can hardly meet deployment requirements.

Additionally, operators are expected to reserve antenna installation space for Massive MIMO to implement a smooth evolution. As a result, a single antenna that integrates all Sub 3 GHz bands and reserves space for Massive MIMO is set to be a typical antenna solution for 5G.

Huawei and Telefónica Deutschland jointly released a 5G-oriented antenna deployment solution, which incorporates both a 14-port multi-band antenna and a TDD 3.5 GHz Massive MIMO antenna to meet Telefónica's requirements for an easy network evolution towards 5G.

Mr. Jaime Lluch, Radio Access Network Director in Telefónica Deutschland indicated that, "Telefónica is a top global telecom operator committed to deliver an optimal network experience. We believe that during the future-oriented network evolution of MBB, antenna installation space severely hinders the progress of network deployment. Telefónica Deutschland and Huawei's 5G-oriented antenna deployment solution can address the challenge of insufficient space, while ensuring excellent network performance and capacity.”

Published in Telecom Vendors

Go Ignite, an alliance of the world’s leading telcos including Orange, Deutsche Telekom, Singtel and Telefonica, announced the winners on Sept. 11 of the second global search for startups that offer the most innovative solutions for three key technologies including Consumer Experience Artificial Intelligence, Connected Homes, and Internet of Things (IoT) Cyber Security.

Consumer Experience AI refers to the use of new technology to provide personalized or new forms of customer support. Connected Homes are solutions that use software and/or hardware to automate and remotely control home appliances with ease, while IoT Security leverages new technologies to keep smart vehicles, homes and cities safe.  

The winners include Sparkcognition and NanoLock Security for IoT Cyber Security; Cujo and Vayyar Imaging for Connected Homes, and SafeToNet for Consumer Experience AI. The startups will have the opportunity to form business partnerships with the four telcos and tap into the alliance partners’ collective mobile subscriber base of over 1.2 billion mobile phone subscribers across five continents.

Axel Menneking, managing director of Deutsche Telekom’s hub:raum, said the telco alliance received “numerous applications from strong teams.” The five winners, he said, were able to “convince us with their ideas on artificial intelligence and security issues. The topics range from helping to protect children from bullying, protect critical infrastructure, and secure management platforms. I'm sure these teams will be doing good pilots with us and the other three telecom companies.”

The winners are attending a two-day workshop in Madrid to help them refine their solutions and sharpen their business strategies. In addition, each start-up will receive support including access to mentoring and expertise, co-working space and invitations to community events and networking opportunities.

“For us and our partners we have a firm belief that working collectively and in an open manner with the start-up community is critical to accelerate our innovation in these three key areas,” said Bertrand Rojat, Deputy Director of Orange’s Technocentre. “These are exciting times and we are delighted to be working with these ‘scale-ups’ to jointly deliver something truly remarkable to our customers.”

Go Ignite is an alliance aimed at connecting the start-up ecosystems across Asia, Africa, Europe, Latin America and the Middle East. The Go Ignite global call for start-ups encourages teams world-wide to enter their projects into any one of the categories identified by the alliance to be of strategic interest.  

“This marks the continuation of our strong support in working with startups and other telcos to find and grow the next disruptive idea,” said Mrs. Ana Segurado, Global General Director, Telefónica Open Future. “It´s open innovation initiatives built with partners such as Go Ignite that truly creates the right framework to develop the business of the startups.”

Mexican court rules in favor of America Movil

Written on Sunday, 27 August 2017 13:00

America Movil, Mexico’s largest telecom provider, won a victory this month, when Mexico’s Supreme Court ruled on August 16 that the operator doesn’t have to share its network to rivals free of charge. The court said a law requiring the company to allow rivals to use its network for free is unconstitutional.

Billionaire Carlos Slim Helu, the world’s fifth wealthiest person, runs the Mexican wireless telecom and pay TV giant, competing against rivals US telecom giant AT&T and Spain’s Telefónica. America Movil hoped the court would force its rivals to pay back fees – estimated between $600 million to $800 million – for using its network.

But the Supreme Court said the only authority to determine what interconnection fees AT&T and Telefónica should pay America Movil is the Federal Telecommunications Institute, Mexico’s telecommunications regulator, known as the IFT.

America Movil claims that Congress overstepped its role by implementing a zero charge service into Mexico’s telecom law for operators with over 50 percent marketshare. The landmark reform, introduced in 2014, sought to hinder America Movil’s market dominance in the country.

About two-thirds of Mexico’s mobile marketshare is dominated by America Movil, according to Dow Jones Newswire. But lower service fees were implemented as a result of newcomers in the market. Antitrust reforms were initiated to break America Movil’s control.

Under a new telecom law, America Movil was prohibited from charging other telecom carriers for connecting their calls made to customers on its network, while allowing those companies (Telefónica and AT&T) to charge America Movil for connecting its calls to their customers.

The reform was challenged by Mr. Slim’s attorney, who initiated the argument that it was unconstitutional for Congress to dictate telecom prices. The IFT has since been granted exclusive power by Congress to make those decisions.

The Supreme Court’s latest ruling is an “important resolution” America Movil claimed in a statement. The company said the ruling “restores the authority” of the IFT in determining interconnection prices. America Movil said the decision should be based “on international best practices, cost oriented methodologies, transparency and rationality.”

The company also emphasized that, despite the “unconstitutionality” of the zero tariff, rival carriers were not ordered to compensate Telcel, America Movil’s cellular service affiliate, for using its network.

The IFT said it will comply with the Supreme Court’s ruling and decide what rate, if any, to be paid to America Movil, but the group didn’t specify when. A report by Forbes predicts that its decision will come within two months, with rates being implemented in January of 2017.

America Movil has been accused of trying to reverse the antitrust movement. When Mexico’s Supreme Court last month said it would consider the company’s injunction, a group of 21 companies including AT&T and Telefónica, published a scathing advertisement in Mexican daily newspapers accusing America Movil of using “legal resources and devices” to overturn the reform against it.

Despite this, America Movil firmly holds around 70 percent of Mexico’s wireless market share, according to Reuters, and the antitrust rules did little to overturn the company’s dominance.

Published in Telecom Operators

Spanish telecom giant Telefónica posted its Q2 results for 2017 showing strength in its South American subsidiaries and declines in Europe. The company showed “a general acceleration in growth in main financial and operational terms” as it moves to organically reduce its €48.5 billion debt pile rather than sell off assets.

The operator posted revenue of around €13 billion, an increase of 1.9 percent from the same quarter in 2016. Net profit for Telefónica reached €821 million, an increase of 18.4 percent from the same period in 2016. The company’s key revenue drives, it said, was mobile data revenue.

Telefónica was able to reduce its debt by €3.7 billion year-on-year, which will increase once the company completes the sale of its 40 percent stake in tower unit Telxius, which it’s selling for €1.3 billion. Telefónica moved to sell its O2 unit in the UK to help reduce its debt after it felt pressure from investors, but the company is now attempting to reduce its debt organically by improving cash flow.

“The strength and better business trends in the first half of the year, as well as being well-positioned to continue capturing sustainable growth in the coming quarters, allow us to upgrade our guidance for 2017,” commented José María Álvarez-Pallete, Executive Chairman of Telefónica.

Published in Finance

Telefónica and Huawei to launch NB-IoT Open Lab in Chile

Written on Thursday, 29 June 2017 10:40

Spanish telecom giant Telefónica and Huawei have announced the opening of an Open IoT Lab to work on the development of products and applications related to Narrowband IoT (NB-IoT) technology.

Telefónica´s NB-IoT Open Lab to be opened in Chile in the next few months aims to boost the IoT business ecosystem and drive innovation in the IoT space. It will allow IoT players such as equipment vendors, service providers, end-user OEM device makers and application developers, to deploy faster their services and applications over Telefónica´s networks.

They will also have early access to new IoT developments by combining Huawei resources and capabilities with Telefónica´s well established R&D Centre´s facilities, resources and know-how.

As Hernán Orellana, CEO I+D Chile, said: “This Open Lab will allow us to put Chile at the forefront of technology, especially in the IoT networks arena, more precisely NB-IOT, where our experience is already recognized in the industry.”

This Open LAB will have a permanent showroom in Telefónica´s headquarters in Madrid where the newest IoT solutions coming from Chile will be demoed regularly.

Telefónica Chile’s R&D Centre is a joint initiative between Telefónica and the Chilean government with the goal of promoting an open and participatory Internet of Things ecosystem.

The NB-IoT Open Lab in Chile IoT Competence Centre will be a meeting point for the IoT community in order to foster the use of the new technologies by organizing events such as “plug-fests”, collaborative design and testing, tutorial sessions and co-development programs for start-ups amongst others.

It is a fruitful networking space where different players in the delivery chain can work together to boost the adoption of new IoT services. Telefónica and Huawei jointly deployed the first field NB-IoT smart metering service in Chile during 2016.This initiative enables the roll out of such experiences to many other areas and applications.

Vicente Muñoz, Chief IoT Officer at Telefónica, explains: “Telefónica NB-IoT Open Lab is an IoT space that aims at building a complete ecosystem of partners, manufacturers, technicians, developers and designers to bring the best solutions to market around Mobile IoT networks. Chile NB-IoT Open Lab will accelerate the development of IoT commercial solutions and ensure they are supported by a broad ecosystem.”

Patrick Zhang, President, Huawei Marketing and Solutions Department said, “We are proud to be partnering with Telefónica in the creation of the NB-IoT Open Lab. The NB-IoT Open Lab will strengthen the strategic cooperation between Huawei and Telefónica on technology innovation and eco-system maturation relating to NB-IoT. Huawei will work closely with Telefónica to launch the NB-IoT Open Lab for the continuous technology evolution and acceleration of the commercial deployment.”

Published in Internet of Things
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