Displaying items by tag: UAE

Etisalat offers ‘unlimited calling’ with new postpaid plans

Written on Thursday, 14 November 2019 07:41

Etisalat announced the launch of its new ‘Freedom Unlimited’ plans, offering postpaid customers – for the first time in the UAE - unlimited local and international calls on select plans.

With the new ‘Freedom Unlimited’ plans, postpaid customers can choose a plan, based on their need and enjoy complete freedom from calling limits. They can make unlimited calls to mobile, or fixed numbers in the UAE, or majority of international destinations – enabling them to talk non-stop with their loved ones, freely connect with their families back home and enjoy peace of mind.

Khaled Elkhouly, Chief Consumer Officer, Etisalat, said: “At Etisalat, we are committed to providing top-notch benefits and bringing in customer-centric innovations that focus on fulfilling our customers’ needs. For postpaid mobile customers, we have constantly introduced best-in-value propositions to meet their growing and changing usage trends.

Etisalat’s ‘Freedom’ journey began with the ‘Your choice….your rules” with the freedom from plans commitment, followed by ‘Roam like Home’ that enables Freedom postpaid customers to continue enjoying local allowances while travelling overseas. We, at Etisalat, are keen on keeping the momentum of ‘Freedom’ going by offering the UAE’s first ‘Unlimited Calling’ options to give our customers the freedom to make unlimited calls whenever they want.”

Postpaid customers also stand to benefit from the limited time ‘Double Data’ promo without any additional charge when they subscribe to one of the eligible new Freedom plans. They can enjoy double data benefit for 12 months, starting from the day of activation.

Additionally, customers can either choose a no commitment option and enjoy complete freedom from a postpaid plan, or get a contract to save more. Customers also avail great benefits at a fair price, and enjoy ‘Smiles Unlimited Buy 1 Get 1’ subscription worth AED 20 a month for unlimited discount vouchers on shopping, dining, wellness and travel.

With ‘Roam Like Home’ access starting from just AED 100/ week, customers can use their local data and minutes on the new ‘Freedom Unlimited’ plans, while roaming across Etisalat’s preferred roaming partners globally. ‘Freedom Unlimited’ customers will also enjoy 100 Wi-Fi hours per month at more than 350 locations, including shopping malls across the UAE when they connect to ‘UAE WiFi by Etisalat’.

Published in Telecom Operators

Huawei launches new Swarovski-embellished P30 Pro in UAE

Written on Sunday, 04 August 2019 11:01

Huawei has announced the latest edition to its growing flagship HUAWEI P30 series with the launch of the HUAWEI P30 Pro Limited Edition Pearl White in the UAE.

Inspired by the flowing movement and clear essence of the clouds that reflect across salt flats, this new color is one of the most stunning additions to the HUAWEI P30 Pro’s color spectrum.

Huawei’s latest feature-packed device boasts an solid 128GB storage space and comes in a Special Edition Gift Box with a distinguished black ribbon that contains the Glamorous HUAWEI P30 Pro case embellished with Swarovski crystals.

Along with this stunning new color, users can enjoy the HUAWEI P30 Pro’s award winning features and powerful hardware.

This includes the world’s first Leica Quad Camera setup for stunning photos and videos in any situation, Kirin 980 chipset for powerful and efficient performance and a massive 4200 mAh battery with the 40W Huawei Supercharge that charges back up to 70% of the battery in 30 minutes only.

Additional features include: GPU Turbo 3.0 for gaming enthusiasts; wireless reverse charging; massive 6.47 inch display with in-screen fingerprint and HUAWEI Acoustic Display Technology that helps to create a better viewing experience by minimizing the bezels.

The HUAWEI P30 Pro Limited Edition Pearl White in Special Gift Box with Glamorous Case embellished with crystals from Swarovski will reach the Huawei experience and e-commerce stores on August 8th at a price of AED 2,599 in limited quantities.

Packing the unique Pearl White color and the HUAWEI P30 Pro’s premium features, it is the perfect gift this Eid season to capture every unforgettable moment

Published in Devices

Amazon UAE launches all-new Kindle Oasis

Written on Thursday, 25 July 2019 05:40

Today Amazon.ae announced the launch of the all-new Kindle Oasis in the UAE, which offers many new innovative features.

Published in Gadget

Huawei to launch its first 5G Smartphone in UAE

Written on Sunday, 23 June 2019 13:44

In view recent roll-out of 5G network technology by UAE telecom operators, Huawei will launch its highly anticipated 5G smartphone - HUAWEI Mate 20 X (5G) in the UAE this July. Supporting a wide range of patented 5G technologies, the device is expected to represent high-speed connectivity and powerful performance. HUAWEI Mate 20 X (5G) - Huawei’s first commercial 5G-enabled smartphone will usher UAE users in a new era of smart mobile technologies in July.

Large-scale 5G rollout began in 2018 with the GCC countries currently in the 1st wave of 5G rollout. Huawei started developing its own 5G technology as early as 2009 and has since invested significant resources into developing 5G across its device, network and chipset offerings.  In 2017 and 2018, Huawei invested almost US$1.4 billion into 5G product development. As of June 2019, Huawei has won 46 commercial 5G contracts globally.

Published in Telecom Vendors

UAE cabinet unveils 10-year AI strategy

Written on Tuesday, 23 April 2019 11:40

The UAE has adopted a new national AI strategy in the hopes of establishing a brand of artificial intelligence within the nation.

Published in Government

Oracle, in collaboration with Redington, a leading distributor and an Oracle PartnerNetwork (OPN) partner operating across Middle East and Africa launched a dedicated Cloud Centre of Excellence (CCoE) in Dubai to enable knowledge share and ready availability of Oracle Cloud to help Oracle PartnerNetwork (OPN)members develop and implement transformative cloud projects across the Middle East.

Etisalat announced the successful completion of the first MENA IPTV (Internet Protocol television) service over an existing WTTx (4G) network trial. The trial is the first of its kind over an existing LTE network, and opens the doors to advanced 5G-era streaming services like IPTV over existing wireless networks.

WTTx (4G) provides fast access to home broadband markets over existing LTE networks, enabling operators to quickly launch IPTV services, and greatly improving ROI by finding the right synergy between WTTx and FTTx.

Etisalat launched commercial use of WTTx (4G) based wireless broadband internet access and voice services with abundance of 3.5 GHz spectrum last year. The announcement is the start of a new journey as the regional first wireless IPTV and Video-On-Demand (VOD) services, which are based on 4G/LTE customer-premises equipment (CPE) and set top boxes (STBs). Furthermore, this innovative service will pave the way for Etisalat to lead 5G in the world.

Saeed AlZarouni, Senior Vice President, Mobile Network, Etisalat said, “IPTV over WTTx will revolutionize TV service availability for Etisalat customers, making it seamless for them to watch subscription-based e-Life TV content across Etisalat’s 4G networks. Etisalat customers are becoming more reliant on Home Broadband (HBB) services; therefore, offering rich TV entertainment over our LTE network will address this requirement and meet their growing need for rich and varied content.”

AlZarouni added, “A WTTx solution also creates an opportunity for us to maximize existing LTE investments and capacity while improving returns as it provides immediate delivery for IPTV home entertainment.”

Published in Telecom Operators

Yahsat successfully trials 50Mbps in-flight connection

Written on Tuesday, 31 October 2017 13:16

UAE based satellite operator Yahsat announced the successful trial of a 50Mbps in-flight connection that will change the way passengers experience air travel. The result of a unique partnership between Yahsat, du, Etihad Airways Engineering, Hughes Network Systems and Carlisle Interconnect, the high-speed broadband offering will be available for airlines to offer its passengers within the next year.

Using Yahsat’s Al Yah 2 satellite, and the latest generation Ka-band technology, the test took place in Abu Dhabi, simulating the environment found on an Airbus A320 aircraft. This new level of performance for in-flight connectivity (IFC) will mean passengers have an in-flight browsing experience similar to the service available in their home or office, including access to HD streaming content, social media, online shopping and the ability to connect with friends and family via messaging apps.

"We are incredibly proud to have brought together leading Emirati and global companies to achieve this milestone,” said Masood M. Sharif Mahmood, Chief Executive Officer of Yahsat. “It paves the way for Yahsat to bring further breakthrough technologies to the markets and segments it serves, adding another key pillar to Yahsat’s portfolio of market leading services and solutions.”

Following this successful test, selected guests will be invited to experience the ultra- fast connectivity for themselves, onboard an Etihad Airways Flying Testbed Airbus A320 aircraft at the Dubai Airshow taking place from the 12th to 16th of November. Subsequently, Yahsat and its partners plan to execute the key next steps over the coming year to rollout the solution to commercial airliners across the Middle East, and beyond.

Saleem Al Blooshi, Chief Infrastructure Officer at du said the operator’s partnership with Yahsat is a “testament to our commitment towards adding life to life through innovative new technologies, and we are pleased to be a part of such a monumental step in aviation history. This partnership will allow us to establish the necessary infrastructure needed to keep passengers comfortably connected in the air through the latest and most advanced in-flight connectivity.”

Al Blooshi added, “We believe that together we will set the benchmark for high speed WiFi in the air and we look forward to enhancing our customer experiences like never before. Furthermore, we are introducing our state of the art Data Analytics as well as our Backend systems to this innovative In-Flight WiFi which enables the Airline Industry to use such analytics of the user behavior to enhance even further the customer experiences on board airplanes.”

Published in Satellite Industry

Etisalat Group’s net profit up 29% year-on-year

Written on Sunday, 29 October 2017 10:48

UAE telecom company Etisalat Group, which operates and owns subsidiaries in Middle East, Africa and Asia, released its consolidated financial statement on October 25 for the three months ending 30 September. Consolidated net profit after Federal Royalty amounted to AED 2.4 billion resulting in a net profit margin of 19 percent and increased year-on-year by 29 percent. The company’s consolidated revenues amounted to AED 12.9 billion.

Etisalat Group’s UAE branch saw a 3 percent revenue increase year-on-year amounting to AED 7.6 billion. The UAE branch’s net profit amounted to AED 2.0 billion representing 4 percent increase year-on-year. Etisalat’s UAE subscriber base grew 2 percent year-on-year to reach 12.5 million. The company’s aggregate subscriber base reached 140 million up slightly from 139 million in Q2.

“Etisalat continues to deliver solid performance in the third quarter, despite the prevailing global economic challenges and the vastly transforming industry,” said Etisalat Group CEO Saleh Al Abdooli. “We are on the verge of entering a new era, which transcends any technological disruption we ever witnessed, and will be altering and reshaping our society and industry on a large scale.”

In Q3 2017, Etisalat signed a strategic partnership as part of Dubai Future Accelerators program to bring future medical care solutions to UAE and the MENA region. The company successfully completed the fastest 5G live trial globally reaching 71Gbps, and launched 4G services in Egypt through its subsidiary Etisalat Misr. Etisalat also launched a new brand ‘Swyp’ targeting youth in UAE.

“Etisalat is confidently moving forward and progressing positively in enriching lives and enabling societies across its footprint,” said Mr. Al Abdooli. “As a group, we will always assure a vigorous portfolio that is generating synergy, focusing on customer experience, growing value, and operating as one family.”

Mr. Al Abdooli added, “As we look back at our achievements, we sense and honor the great support that was extended to us by the wise leadership of the UAE, who did not only enable the creation of a world class telecom sector, but are also leading the way and acting as role models in technology adoption. Appreciation is also extended to our shareholders and loyal customer, to whom we owe more success and greater achievements.”

Published in Finance

Virgin Mobile UAE’s ‘customer-centric’ approach

Written on Wednesday, 13 September 2017 09:55

Virgin Mobile UAE’s mobile plans are “totally customer-centric” said Product Manager Juraj Cangar speaking at the brand’s Design District HQ in Dubai on September 6. Customers can have their SIM card delivered to them “within an hour”, personalize their monthly mobile plan, and choose their own phone number, all via an in-house built app.

The fully app-based mobile service is part of Emirates Integrated Telecommunications Company (EITC), the parent company of ‘du’. Both Virgin Mobile UAE and du will share EITC’s telecom network, allowing for Virgin Mobile to “focus more on customer experience and innovation rather than worrying about infrastructure,” said Managing Director Karim Benkirane.

Virgin Mobile UAE is unique in the sense that it doesn’t require customers to visit a physical store. Everything to do with your mobile plan is done through the app that was built by the Virgin Mobile UAE team. To join, you can simply download the app, register your details, and then choose your monthly plan (data package, international calling, international roaming, etc).

The best aspect of the app-based service is that you can edit your mobile package every month to suit your needs. For example, if you set your data plan at 1GB per month and realize it’s not enough, you can change it to 2GB (or higher/lower) for the next month. It’s important to note, though, that changes made to a plan won’t be implemented until the current plan has finished after 30 days.

Payment for the mobile package is made via credit card. Then, you must state whether you’re a visitor or a resident. This is a breakthrough feature for tourists coming to the UAE. Etisalat and du require Emirates identification to start a mobile plan which is often inconvenient for new arrivals to the UAE and tourists who want to temporarily use a local mobile network to make calls and use data.

If you’re a Virgin Mobile UAE customer and planning to travel abroad, you can pause your plan until you get back, rather than paying for a whole month’s worth of unused service. You can also customize your roaming package by selecting the country you plan to visit and choosing your package. What’s great is that the roaming package won’t begin until you start using the service in that country.

Another interesting feature Virgin Mobile UAE introduced is the ability to choose your own mobile number without having to visit a store. Following market research, the team discovered that “in the UAE people want to have their own personalized number,” said Mr. Cangar. “You can also bring your own number to Virgin Mobile. You don’t have to fill out any papers – just go through the app, find the number, and it’s yours,” he said.

Once you’ve registered your mobile plan (residents must scan a copy of their Emirates ID), your SIM card will be delivered directly to you. Virgin Mobile UAE partnered with ride-hailing firm Careem and trained some drivers to deliver the SIM cards. Drivers have an app that scans the customer’s information and then activates their SIM card. All Virgin Mobile UAE SIM cards are the same until a customer’s mobile plan is uploaded.

The Virgin Mobile UAE app can be downloaded via Google Play and Apple App Store. For now, the brand is focussing on Abu Dhabi, Dubai and Sharjah, Mr. Benkirane said, and because it’s such a new service, he couldn’t offer any details about user numbers at this stage. Ultimately, the emergence of Virgin Mobile’s new service is an exciting step forward for the UAE as it continues to adopt a more digital and data-centric approach.

Published in Telecom Operators
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